this is what you need to know when it comes to user experience:
You have 8 seconds to engage your audience before they bounce away to a competitor.
Identifying any user frustrations and eliminating them will keep your audience engaged.
Intimately knowing your target audience’s emotions will have a huge influence on how they feel about your business.
Gaining insights into how your audience perceives your competitors will give you the edge.
Creating a journey that reinforces credibility and simplicity will lead your audience to your door.
How We Can Help
Persona / avatar development
Fully fleshed avatars (defining your primary demographics) to represent your audience
![](https://burningfruit.com/wp-content/uploads/2024/03/UX.png)
Heuristic analysis
Critical UX analysis of your website or web application
![](https://burningfruit.com/wp-content/uploads/2024/03/UX.png)
User studies
Custom studies with real people to find out what your audience truly thinks
![](https://burningfruit.com/wp-content/uploads/2024/03/UX.png)
Stakeholder interviews
Interview the stakeholders of your business to identifying critical areas of improvement
![](https://burningfruit.com/wp-content/uploads/2024/03/UX.png)
Information architecture
We will deep-dive into your Information Architecture to restructure it for your audience
![](https://burningfruit.com/wp-content/uploads/2024/03/UX.png)
User journey
Understanding the behaviour of your audience
![](https://burningfruit.com/wp-content/uploads/2024/03/UX.png)
Behaviour analysis
We utilise multiple tools to understand how your audience behaves on your website
![](https://burningfruit.com/wp-content/uploads/2024/03/UX.png)
Wireframing
We restructure your page content towards a user experience that works
![](https://burningfruit.com/wp-content/uploads/2024/03/UX.png)
Understanding your audience for high conversion
![icon](https://burningfruit.com/wp-content/themes/burning-fruit/assets/images/Small-Business-img-1.png)
![icon](https://burningfruit.com/wp-content/themes/burning-fruit/assets/images/business-frame-img1.png)
Small-medium business
![icon](https://burningfruit.com/wp-content/themes/burning-fruit/assets/images/Small-Business-img-2.png)
![icon](https://burningfruit.com/wp-content/themes/burning-fruit/assets/images/business-frame-img2.png)
Not-for-profit
![icon](https://burningfruit.com/wp-content/themes/burning-fruit/assets/images/Small-Business-img-3.png)
![icon](https://burningfruit.com/wp-content/themes/burning-fruit/assets/images/business-frame-img3.png)
Corporate enterprise
UX services fit for your needs
Our UX specialists and our flexible service offerings allow businesses to cherry-pick services according to their requirements. We are proud to have helped businesses across Australia in many industries including government departments, the pharmaceutical industry, manufacturing, retail and the education sector.
![](https://burningfruit.com/wp-content/uploads/2024/02/Strawberries_Premium_psd-03-2.png)
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I honestly feel we have the best website in the world for our industry. Trust Burning Fruit and they will exceed your expectations. I guarantee it!
Outstanding! You will get a wonderful website if you let Burning Fruit design and build it for you. I would recommend the user experience studies - they are absolutely vital in finding out what the marketplace wants.
We have been burned in the past with expensive websites, but our new website vastly exceeded our expectations. We are just so happy. Burning Fruit helped me understand how they did things a little differently. They earned my trust and came up with a plan based on their market research.
I was absolutely stunned by the remarkable design concepts and ideas they had come up with
... Read Full TestimonialRob Hill
Treendale Pet Medical