User
Experience

Understanding your target audience has never been more important. With more than 20 years of experience in understanding website users’ needs and hundreds of user studies across many industries, we know what it takes to make you stand out.

    • PERSONA DEVELOPMENT
    • USER EXPERIENCE STUDIES
    • INFORMATION ARCHITECTURE
    • USER JOURNEY DEVELOPMENT
    • BEHAVIOUR ANALYSIS
    • APP OPTIMISATION
Steve & Jemma
UX Specialists

this is what you need to know when it comes to user experience:

You have 8 seconds to engage your audience before they bounce away to a competitor.

Identifying any user frustrations and eliminating them will keep your audience engaged.

Intimately knowing your target audience’s emotions will have a huge influence on how they feel about your business.

Gaining insights into how your audience perceives your competitors will give you the edge.

Creating a journey that reinforces credibility and simplicity will lead your audience to your door.

How We Can Help

Persona / avatar development

Fully fleshed avatars (defining your primary demographics) to represent your audience

Heuristic analysis

Critical UX analysis of your website or web application

User studies

Custom studies with real people to find out what your audience truly thinks

Stakeholder interviews

Interview the stakeholders of your business to identifying critical areas of improvement

Information architecture

We will deep-dive into your Information Architecture to restructure it for your audience

User journey

Understanding the behaviour of your audience

Behaviour analysis

We utilise multiple tools to understand how your audience behaves on your website

Wireframing

We restructure your page content towards a user experience that works

Understanding your audience for high conversion

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Small-medium business
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Not-for-profit
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Corporate enterprise

UX services fit for your needs

Our UX specialists and our flexible service offerings allow businesses to cherry-pick services according to their requirements. We are proud to have helped businesses across Australia in many industries including government departments, the pharmaceutical industry, manufacturing, retail and the education sector.

I honestly feel we have the best website in the world for our industry. Trust Burning Fruit and they will exceed your expectations. I guarantee it!

Outstanding! You will get a wonderful website if you let Burning Fruit design and build it for you. I would recommend the user experience studies - they are absolutely vital in finding out what the marketplace wants.

We have been burned in the past with expensive websites, but our new website vastly exceeded our expectations. We are just so happy. Burning Fruit helped me understand how they did things a little differently. They earned my trust and came up with a plan based on their market research.

I was absolutely stunned by the remarkable design concepts and ideas they had come up with

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Rob Hill

Treendale Pet Medical